Get In Touch

Address

Shop 20 Street 4/A, Al Noor Society Block 20, Gulberg Town, Karachi

Call Us

+92 335 757 6672
+92 343 389 7108

Mail Us

support@instantcourierlogistics.com

Customer Helpline & Support: Monday – Saturday: 9:00 AM – 7:00 PM (PKT)

Hub Pickups: Monday – Saturday: 10:00 AM – 6:00 PM (PKT)

Sunday: Closed (Urgent corporate express deliveries available on prior contract)

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Have a question about your parcel, or looking to register your online store for cargo services? Drop us a message and our team will get back to you within 2 business hours.

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FAQ

Frequently Asked Questions

Find quick answers to common questions regarding parcel tracking, Cargo services, delivery timelines, and merchant onboarding.

Have Any Questions?

Need assistance with a package or want to open a corporate account? Our support team is here to help.

How can I track my shipment?

You can track your parcel by sending your Consignment Number (CN #) to our team. Alternatively, you can contact our WhatsApp support at +92 343 3897108 for instant updates on your order status.

What are the pickup timelines for major cities in Pakistan?

We offer same-day and next-day express pickup within major hub cities (Karachi, Lahore, Bahawalpur, Islamabad/Rawalpindi). Nationwide pickup to other cities across Pakistan typically take 1 to 2 business days depending on the destination.

What safe payment methods do you accept for shipping charges?

We accept 100% secure advance payment options, including:

Direct Online Bank Transfers (IBFT): To our verified corporate bank account.
Mobile Wallet Payments: Digital payments via JazzCash & EasyPaisa.
Monthly Billing Accounts: Invoice-based credit terms for verified corporate and high-volume business partners.

How do I set up a Corporate / Enterprise Account?

Businesses and corporate clients can set up an enterprise shipping account by contacting our sales team at bookings@instantcourierlogistics.com. Our team will assist with volume-based pricing, custom limits, and dedicated account management.

How do you ensure the safety and security of fragile or valuable shipments?

We follow strict handling and protective packaging standards across our entire network:

Reinforced Packaging: We require double-walled corrugated boxes and high-density bubble wrap for fragile items to prevent damage during transit.
Tamper-Evident Seals: Every parcel is secured with unique, tamper-evident security tape to ensure complete package integrity from pickup to final delivery.
Dedicated Fragile Handling: Express shipments containing electronics, glass, or sensitive corporate documents are sorted separately and assigned priority handling.
Visual Verification: Our team inspects external packaging at the time of pickup to ensure it meets our safe transport guidelines before dispatch.

What should I do if my package is delayed?

If your package hasn't arrived within the expected delivery window, take these simple steps:

Check Real-Time Tracking: Send your Consignment Number (CN #) into our online tracking method to see the latest operational scan and transit status.
Contact WhatsApp Support: Reach out to our instant helpline at +92 335 757 6672 with your tracking ID for immediate status updates from our dispatch team.
Address & Clearance Check: Ensure the recipient's phone number and address are complete and accessible, as incomplete details or restricted access areas can cause brief delivery holds.

Message our shipping team anytime for fast cargo rates, pickup requests, and instant status updates.

Get expert assistance with commercial export documentation, Amazon FBA guidelines, and duty clearance.

Speak directly with our air logistics coordinators across Karachi, Lahore, Islamabad, and nationwide.

Help Center

Don't Hesitate to Contact Us for Instant Freight Support

Need a rate for international air cargo from Pakistan, help with export documentation, or a doorstep pickup arranged in Karachi, Lahore, Bahawalpur Islamabad or Sialkot? Our logistics coordinators handle customs paperwork, duty clearance and airline booking for shipments leaving Pakistan every day. Send us your parcel weight and destination and we’ll come back with a clear, all-inclusive price — no hidden surcharges at handover.

Whether you’re an Etsy, Shopify or Amazon seller dispatching orders overseas each week, or sending a personal parcel to family abroad, you’ll speak to an actual person on our team. We ship to 190+ countries, and we’ll tell you the realistic transit time for your route before you book — not the best-case number.